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Master the 5 Whys Method to Fix Root Causes, not Symptoms

Master the 5 Whys Method to Fix Root Causes, not Symptoms

13 min read
2568 words

Have you ever tackled the same business issue multiple times? The 5 Whys method offers a straightforward approach to root cause analysis, aiming to end this repetitive cycle. Instead of addressing surface-level symptoms, it encourages asking “Why?” repeatedly—usually five times—to identify the underlying problem that initiated the issue. For teams, this means moving from short-term solutions to lasting resolutions.

Why Quick Fixes in Business Problems Fail Over Time

We’ve all faced it. You spend hours resolving an issue, feel accomplished, and then a similar problem resurfaces weeks later. It’s exasperating, like being on a never-ending treadmill.

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