Context Engineering Blog

Gathering client feedback is not just a procedural step; it’s the core mechanism for innovation and client retention. In fact, businesses that actively seek and act on customer feedback can increase their revenues by 84%. Yet, the quality of your feedback is directly tied to the quality of your collection method. A poorly designed or generic form yields vague answers, suffers from low completion rates—sometimes as low as 10-30%—and results in missed opportunities to improve.